Warranty, without the guesswork.
SkyFlow’s warranty and service policies explain coverage, component periods, assessment requirements and repair approval. Review the terms for your equipment before requesting service.
SkyFlow sets the warranty coverage and component periods for P150 Max and its listed systems below. Separate warranty terms apply to P100 Pro, R100, R200 and other equipment.
5 policies found
Coverage and exclusions
SkyFlow provides warranty assessment for eligible product quality defects within the applicable component period. Coverage and the approved repair or replacement are confirmed after inspection and review.
Warranty start and component periods
Warranty is recorded against serial numbers and affected components. A package does not have one uniform warranty period.
What to submit and what happens next
Open one SkyFlow case per incident. SkyFlow reviews it first, then assigns a dealer for assessment or authorized work.
Response times and repair approval
Support hours are Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time, excluding statutory holidays observed by the support office.
Receiving damage, shortages and returns
Preserve dated packaging, equipment and transport evidence. Report the problem promptly even while collecting further information.